Contract Securities Services

Being rated in the top 15% of security companies in the UK after a recent BSI Audit, quality of service to our customers is the primary focus of Contract Security UK. We are close enough to care.

 

As a service provider we stand or fall by our reputation and we are pleased to confirm our feedback results covering 2010 to date.

 

Feedback and Performance Results

 

Analysis of Complaints

 

Complaints from all sources including Clients, Employees and Consumers

 

Year 2010 2011 2012 2013 2014 2015 2016 to Date

Number

5 6 5 7 4 5 3
Not Resolved to Satisfaction of Complainer 0 0 0 0 0 0 0

 

Analysis of Client Feedback

 

Source: Client Performance Reports

 

Year 2010 2011 2012 2013 2014 2015 2016 to Date

Overall Score

Good Good Good Good + Good + Good + Very Good
Problems Not Resolved to Satisfaction of Client 0 0 0 0 0 0 0

 

Analysis of Employee Feedback

 

Source Annual Appraisals and Quarterly Security Officer Audits

 

Year 2010 2011 2012 2013 2014 2015 2016 to Date

Overall Score

Good Good Good Good Good Good Good
Problems Not Resolved to Satisfaction of Employee 0 0 0 0 0 0 0

 

Analysis of Anonymous Feedback

 

Year 2010 2011 2012 2013 2014 2015 2016 to Date

Overall Score

Good Good Good Good Good Good Good

 

Analysis of Consumer Feedback

 

Source: Client Feedback and Consumer Reports

 

Year 2010 2011 2012 2013 2014 2015 2016 to Date

Overall Score

Good Good Good Good Good Good Good

 

Analysis of Employee Performance

 

Source Annual Appraisals and Quarterly Security Officer Audits

 

Year 2010 2011 2012 2013 2014 2015 2016 to Date

Overall Score

Good Good Good Good Good Good Good

For more information call us NOW on 08453 019996 or contact us.